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48 Sagility Jobs
International Contact Center(Voice)-Auditing-Immediate Openings
4-9 years
Bangalore / Bengaluru
1 vacancy
International Contact Center(Voice)-Auditing-Immediate Openings
Sagility
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Greetings!!
Immediate openings for Quality analyst-International voice process
Job Description:
- Graduate required with International Customer Service experience
- A Quality Analyst (QA) specializing in call audit and call monitoring typically works within customer service or call centers to ensure that communication with customers meets company standards and regulatory requirements.
- QA on papers with 1-2 years experience would be preferred
- Have Good Interpersonal and Coaching Skills
- Expertise in CSAT/NPS Analysis, RCA and BQM.
- Proficiency in Excel is mandate (PPT knowledge would be advantage)
- Preferably from US Healthcare (OB/IB), Banking, Insurance, Pensions and Mortgage.
Interested Candidates can share your resume to - anitha.c@sagilityhealth.com
Employment Type: Full Time, Permanent
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What people at Sagility are saying
Rating based on 1 Intern
review
Anonymous · Engineering - Software & QA
in Hyderabad / Secunderabad
1-You can learn everything. 2-Supportive environment.
- Salary - Excellent
No dislike from my end.
Intern salary at Sagility
What Sagility employees are saying about work life
Sagility Benefits
Beneficial policies Flexi and Hybrid work (relevant roles) Creche Support Company transport Higher education 
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