Front Office Receptionist

Roles and Responsibilities

• Manage front office operations, ensuring a smooth flow of guests and visitors.
  
• Handle guest relations by providing exceptional customer service, resolving issues promptly, and maintaining high levels of satisfaction.
  
• Coordinate with other departments to ensure seamless communication and efficient office coordination.
  
• Provide administrative support to the team as needed.
  
• Maintain accurate records, reports, and databases using computer software proficiency.
  

Desired Candidate Profile

• Strong skills in front office management, guest handling, guest relationship management (GRM), telephone operating, and computer operating.
  
• Excellent English language proficiency for effective communication with guests and colleagues.
  front office management, guest handling, guest relationship management (GRM), telephone operating, and computer operating skills