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3.3

based on 189 Reviews

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340 RSM US in India Jobs

ServiceNow Supervisor

RSM DELIVERY CENTER (INDIA) PRIVATE LIMITED

 · 

3.3

 based on 189 Reviews

7-12 years

Hyderabad / Secunderabad

1 vacancy

ServiceNow Supervisor

RSM US in India

posted 18hr ago

Job Role Insights

Flexible timing

Key skills for the job

Doe Quality Assurance Project Management AutoCAD Servicenow Six Sigma

+ 10 more

Job Description

  • Essential Duties and Responsibilities:
    • Managing and supervising support/development staff
    • Stakeholder engagement, communication, and training
    • Support customers across various time zones
    • Working with cross-functional teams
    • Providing on-call support
    • Monitoring SLA and Act as escalation point
    • Assessing problems
    • Identifying and assessing technical solutions
    • Troubleshooting and solving existing problems
    • Managing enhancements using an Agile Framework.
  • Basic Qualifications:
    • Must Have
      • Minimum 7 years of total IT experience
      • Minimum 5 years of ServiceNow Support and Development experience
      • BE/BTech degree in Computer Science, Information Systems or equivalent field
      • ServiceNow Certifications - CSA plus 1 mainline certification
    • Good to have
      • ITIL Foundations v3 certified, v4 preferred.
      • ServiceNow Certifications CAD, CIS-ITSM, CIS-SPM, CIS-CSM

Employment Type: Full Time, Permanent

Read full job description

RSM US in India Interview Questions & Tips

Prepare for RSM US in India Supervisor roles with real interview advice

What people at RSM US in India are saying

3.2
 Rating based on 15 Supervisor reviews

Likes

Salary and benefits

  • Salary - Good
    • +2 more
Dislikes

IT infrastructure and work-life balance

  • Promotions - Poor
    • +2 more
Read 15 Supervisor reviews

Supervisor salary at RSM US in India

reported by 95 employees with 3-11 years exp.
₹12.3 L/yr - ₹34 L/yr
579% more than the average Supervisor Salary in India
View more details

What RSM US in India employees are saying about work life

based on 189 employees
79%
90%
87%
79%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

RSM US in India Benefits

Submitted by Company
Development
Flexibility
Wellbeing and rewards
Inclusion and belonging
Submitted by Employees
Health Insurance
Work From Home
Job Training
Team Outings
Cafeteria
Soft Skill Training +6 more
View more benefits

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