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593 RSM US in India Jobs

BA ServiceNow Senior Associate

5-10 years

Bangalore / Bengaluru

1 vacancy

BA ServiceNow Senior Associate

RSM US in India

posted 23hr ago

Job Role Insights

Flexible timing

Job Description

Essential Duties and Responsibilities:
  • Assessing problems
  • Troubleshooting and solving existing problems
  • Identifying and assessing technical solutions
  • Managing enhancements using an Agile Framework.
  • Support customers across various time zones
Basic Qualifications:
  • Minimum 5 years of total IT experience
  • Minimum 3 years of ServiceNow Support and Development experience L2/L3 customer interactions
  • BE/BTech degree in Computer Science, Information Systems or equivalent field
  • Good to have ITIL Foundation V3 or v4 certification good to have
  • ServiceNow Certifications - CSA mandatory
Knowledge, Skills and Abilities:
  • Experience with ServiceNow modules - ITSM, SPM, ITOM, ITAM, CMDB -3
  • Experience with application support and development activities
  • Experience with resolving issues within strict SLA timelines
  • Ability to work in shifts or out of standard working hours
Professional Requirements:
  • Strong written and oral communication skills including presentation skills.
  • Strong problem solving and troubleshooting skills.
  • Proven success in contributing to a team-oriented environment

Employment Type: Full Time, Permanent

Read full job description

RSM US in India Interview Questions & Tips

Prepare for RSM US in India Senior Associate roles with real interview advice

What people at RSM US in India are saying

2.8
 Rating based on 34 Senior Associate reviews

Likes

1. Learning opportunity is too good. You get to work on lot of different products with quality of work being the top most priority.

  • Skill development - Good
Dislikes

1. Company culture is not that good as compared to Big 4. 2. Too much micro management. 3. Management takes useless decision without thinking its impanct on employee.

Read 34 Senior Associate reviews

Senior Associate salary at RSM US in India

reported by 312 employees with 2-8 years exp.
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₹7.5 L/yr - ₹21 L/yr
51% more than the average Senior Associate Salary in India
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What RSM US in India employees are saying about work life

based on 201 employees
80%
90%
85%
79%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

RSM US in India Benefits

Submitted by Company
Development
Flexibility
Wellbeing and rewards
Inclusion and belonging
Submitted by Employees
Health Insurance
Work From Home
Job Training
Team Outings
Cafeteria
Soft Skill Training +6 more
View more benefits

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RSM US in India Hyderabad / Secunderabad Office Location

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