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13 ROADCAST TECH SOLUTIONS Jobs
Tech Support
ROADCAST TECH SOLUTIONS
posted 9mon ago
Job Description
Roadcast is looking for Tech Support to join our dynamic team and embark on a rewarding career journey Provide technical assistance and support for incoming queries and issues Respond to queries either in person, over the call, or via email Identify and resolve technical issues efficiently and effectively, using available resources such as helpdesk software, knowledge bases, and manuals Install, modify, and repair computer hardware and software as needed Document, track, and monitor technical issues to ensure timely resolution and to maintain a record of technical issues and solutions Test and evaluate new technologies and software to determine their compatibility with existing systems Provide training and support to end-users on new hardware and software systems Ensure compliance with security protocols, policies, and procedures related to computer systems and data protection Strong technical background and troubleshooting skills Excellent communication and customer service skills
Employment Type: Full Time, Permanent
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What people at ROADCAST TECH SOLUTIONS are saying
What ROADCAST TECH SOLUTIONS employees are saying about work life
based on 23 employees
Strict timing
Monday to Saturday
Within city
Day Shift
ROADCAST TECH SOLUTIONS Benefits
Soft Skill Training 
Team Outings 
Work From Home 
Education Assistance 
Free Transport 
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