Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Rentokil Pest Control

Compare

3.6

based on 584 Reviews

Video summary

237 Rentokil Pest Control Jobs

Service Planner

RENTOKIL INDIA PRIVATE LIMITED

3.6

based on 584 Reviews

1-3 years

Raipur

1 vacancy

Service Planner

Rentokil Pest Control

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Scheduling CCTV Monitoring Network Management Team Management Analytical Skills

+ 1 more

Job Description

About Rentokil PCI

GENERAL DUTIES & RESPONSIBILITIES

To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced.

Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch

Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints

Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely.

Ensure customer service-related complaints or termination notifications are attended to effectively and promptly.

Manage service documentation and ensure all customer/technician s feedback are followed up with actions

Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner

Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity.

Review service report with OE and BM and highlight areas of concern - critical backlog and weekly trend to manager.

Reviews and provides service compliance updates daily.

Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs

Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling.

Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements

Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies

Any unresolved issues should be quickly elevated to the next level of management for prompt resolution

Any other similar duties as and when specified by the manager

KEY DELIVERABLES

On time service planning

Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch

Minimizing service backlog (meet our contractual obligations)

CORE COMPETENCIES

Be decisive

Attention to details and accuracy

Planning & organizing

Analytical skills

Customer oriented

Negotiation skills would be an added advantage

Employment Type: Full Time, Permanent

Read full job description

Rentokil Pest Control Interview Questions & Tips

Prepare for Rentokil Pest Control Service Planner roles with real interview advice

Top Rentokil Pest Control Service Planner Interview Questions

Q1. Suppose you are sole authority of Indian railways so what kind of changes will you implement in current system to enhance it.

asked in RPA Developer interview

View answer (1)

Q2. How will you find any error if any process failed?

asked in RPA Developer interview

View answers (2)

Q3. Pick any one point from your resume and you have to speak at least for 5 minutes non - stop

asked in RPA Developer interview

View answer (1)

View all 23 questions

What people at Rentokil Pest Control are saying

4.0

Rating based on 11 Service Planner reviews

Anonymous · Customer Success, Service & Operations in Chennai

Likes

Good place to work

Salary - Excellent

+3 more

Dislikes

Partiality and no leadership

Read 11 Service Planner reviews

Service Planner salary at Rentokil Pest Control

reported by 43 employees

₹2.4 L/yr - ₹3.9 L/yr

13% less than the average Service Planner Salary in India

View more details

What Rentokil Pest Control employees are saying about work life

based on 584 employees

63%

89%

62%

99%

Strict timing

Monday to Saturday

Within city

Day Shift

View more insights

Compare Rentokil Pest Control with

Hicare Services

3.8

Compare

Pest Control M Walshe

3.7

Compare

Sodexo

4.1

Compare

ISS Facility Services

4.1

Compare

BVG India

3.9

Compare

Leadec India

4.0

Compare

OCS Group

4.0

Compare

Updater Services

3.8

Compare

Writer Corporation

3.6

Compare

Efs Facilities Services

3.8

Compare

Dusters Total Solutions Services

4.0

Compare

GSH Group

4.1

Compare

Checkmate Services

3.9

Compare

Nimbus Harbor Facilities Management

4.0

Compare

ISS SDB Security Services

4.4

Compare

Tenon Facility Management

3.7

Compare

Property Solutions

3.8

Compare

Technique Control Facility Management

3.7

Compare

Service Master Clean

4.0

Compare

CLR Facility Services

3.8

Compare