Operations - Domain Lead

The Operations Domain Lead for the Consumption Domain has the opportunity to shape the way the delivery of Data through the Consumption Domain is operationalized instituting ways of working, bringing structure to the deliveries and handling the interaction around data and deliveries outside of the Domain. The work includes but is not limited to the way collections are configured, and how this configuration is managed; interaction with the Tech teams, and handle deliveries themselves - preferably by defining the requirements while the Tech teams automate; manage the communication around incidents, data format standards and changes and leveraging VoC data to improve data products and processes. In addition, you are expected to implement and report on metrics that measure the quality of the Domains output data products, both for point in time and across time.