Assistant Banquet Manager

• Consistently offer professional, friendly and engaging service • Lead and supervise the Banquet team in all aspects of the department and ensure service standards are followed • Provide support to the Marshes Golf Club banquet team. • Adhere to Opening & Closing checklists • Handle guest concerns from beginning to end • Train Partners in the absence of a trainer • Review all banquet event orders to ensure proper set-ups are in place and correct. • Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized. • Ensure proper staffing and scheduling of all Banquet Partners in accordance to productivity guidelines • Follow department policies, procedures and service standards • Follow all safety and sanitation policies when handling food and beverage • Organize ship & receive the clients package • Follow-up on all accident Reports • Contribute to a positive work environment and ensure all concerns are communicated to Banquet Management in timely fashion • Develop interdepartmental relationship and use influence to achieve departmental goals • Maintain consistent floor presence • Actively participate in Partners Engagement survey action planning and ensuring the department is set for success • Other duties as assigned Qualifications: