Add office photos
Premium Employer
i
This company page is being actively managed by
Razorpay Team. If you also belong to the team, you
can get access from
here
Razorpay
Compare
All Filters
92 Razorpay Jobs
Manager - Financial Operations
Razorpay
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You will have to work on managing the daily operational tasks including but not limited to handling payments reconciliation, issues/queries raised by Merchants, Customers or Banks in relation to Settlement, Refunds, Transactions, Payments etc.
Key Responsibilities:
Need to closely work with the team members for recon and other issues and at times
require to contribute individually.
Have good knowledge of product to resolve any customer, merchant or bank issues.
Dealing with other team specially Support / Sales for resolution of queries.
Handling areas that impact inflow and outflow of funds at transaction level.
Complete tasks considering SLAs and preparation of various reports on daily, weekly
and monthly basis for team assigned.
Co-ordinate with Banks for issues in reconciliation and payments and delay settlement of
funds.
Work closely with Tech teams to raise red flags, share/prepare appropriate data for
investigation and understand the root cause to attain 100% reconciliation. Also, find
innovative ways of automation.
Helping team members in Balancing and matching of the funds at day end. Analyse the
difference (if any) and treatment of the same.
Resolve invalid or unauthorized deductions by following pending deductions procedures.
Month End Deliverables: Cost reports, Escrow Tagging, Gateway Reconciliation summary with leadership with variances reasons.
manage cross-functional stakeholders across customer support, tech, product, business,
risk, compliance, legal and external stakeholders across banks, processors, and
networks
Requirement -
- 8-10 years of experience in Operations of Payment Gateway / E-wallet/ Fintech firm.
- Good knowledge about MS-Offce (Excel, Power Point)
- Excellent interpersonal and communication skills, both written and verbal.
- Excellent problem solving, critical thinking and analytical skills, with an ability to organize and work independently with rapidly changing priorities.
- Self-motivated and detail oriented, with a focus on solutions and outcomes.
- Desire to work in a fast-paced and rapidly changing environment. Ability to multitask, learn and adapt to new technologies.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations roles with real interview advice
People are getting interviews at Razorpay through
People are getting interviews through
(based on 94 Razorpay interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
33%
24%
10%
10%
3%
1%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Razorpay are saying
What Razorpay employees are saying about work life
based on 482 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Razorpay Benefits
Submitted by Company
Family Assurance Health Insurance Job Training Soft Skill Training
Submitted by Employees
View more benefits 
Compare Razorpay with
Paytm
Compare
PayPal
Compare
BharatPe
Compare
BillDesk
Compare
Payed
Compare
CCAvenue
Compare
Instamojo
Compare
Mobikwik
Compare
PhonePe
Compare
Atom Technologies
Compare
Fiserv
Compare
Angel One
Compare
HighRadius
Compare
Aye Finance
Compare
Broadridge Financial Solutions
Compare
AGS Transact Technologies
Compare
Rupeek
Compare
Hitachi Payment Services
Compare
MasterCard
Compare
Mswipe Technologies
Compare
Similar Jobs for you
Razorpay Bangalore / Bengaluru Office Location
Bengaluru Office
Headquarter
1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi
Bengaluru
560030
560030
Share an Interview