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Senior Engagement Manager
Rackspace
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You will :
- Work with customers and implement Observability solutions
- Build and maintain scalable systems and robust automation that supports engineering goals.
- Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance
- Proactively gather and analyze both metric and log data from systems and applications to perform anomaly detection, performance tuning, capacity planning and fault isolation.
- Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability, security and performance standards
- Collaborate with team members to document and share solutions
- Maintain a deep understanding of the customer s business as well as their technical environment
- Identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues
You Have
- Bachelor s degree in engineering/computer science or equivalent
- Senior-level experience with Site Reliability Engineering, DevOps, Code level application support and troubleshooting, AWS Infrastructure design, implementation and optimization, Automation for deployment, scaling and reliability.
- Experience with observability solutions tools like Splunk, Datadog, SignalFx, etc.
- Experience deploying, maintaining and supporting software applications/services in the AWS ecosystem
- Proactive approach to identifying problems and solutions
- Experience writing code with one or more interpreted languages such as Python, PHP, Perl, Ruby,Linux Shell
- Experience with Terraform or Cloud Formation scripting
- Experience with configuration management tools like Ansible, Chef or Puppet
- Experience with standard software development best practices and tools such as code repositories (Git preferred)
- Experience executing in an agile software development environment
- Good understanding of pricing/cost models across AWS services, especially compute, storage, and database offerings
- A clear understanding of network & system Management solutions
- Excellent organizational and project management skills
- Excellent communication, critical thinking & analytical skills
Employment Type: Full Time, Permanent
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(based on 43 Rackspace interviews)
Job Portal
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Company Website
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56%
16%
14%
2%
12% candidates got the interview through other sources.
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What people at Rackspace are saying
Senior Engagement Manager salary at Rackspace
reported by
1
employee
with 12
years exp.
₹18
L/yr - ₹23
L/yr
44%
less
than the average Senior Engagement Manager Salary in India
View more details
What Rackspace employees are saying about work life
based on 574 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Rackspace Benefits
Work From Home 
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
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