Credit Controller Master Group

A Credit Controller is responsible for managing the credit and collection activities of an organization. They ensure timely payment from customers, minimize bad debt, and maintain healthy cash flow. Credit Controllers work closely with customers, sales teams, and other stakeholders to establish credit terms, monitor outstanding balances, and resolve payment issues. They play a crucial role in maintaining strong financial relationships with customers while safeguarding the financial interests of the organization.Key Responsibilities: Establish credit policies and procedures to guide credit approval processes and manage credit risk.Evaluate customer creditworthiness by analyzing financial statements, credit reports, and payment history.Set credit limits and terms for customers based on risk assessment and business requirements.Monitor customer accounts to ensure adherence to credit terms and timely collection of outstanding payments.Contact customers regarding overdue payments, resolve payment discrepancies, and negotiate payment plans if necessary.Maintain accurate and up-to-date records of customer transactions, payment history, and collection activities.Work closely with sales teams and customer service representatives to resolve billing and payment issues.Collaborate with legal teams or external agencies for debt recovery and legal action, if required.Prepare regular reports on accounts receivable, aging analysis, and credit risk assessment for management review.Conduct regular credit reviews and reassess credit limits based on changing customer circumstances or creditworthiness.