Sr. Cloud Engineer

How is this team contributing to the vision of Providence

Healthcare Intelligence is the pillar that focuses on creating intelligent products within Providence and provides unique opportunities in Product Development, Product Design, Data Engineering, Operations, Data Science, BI Reporting and Data Analytics on cloud stack. We are a group of professionals who work towards enabling decisions that improve patient and caregiver experience.

Now, as we face a new frontier a changing health care landscape - we are looking for pioneering and compassionate individuals to plan for the next century and who can work on re-imagining the future of care with cutting-edge technologies such as big data, machine learning, artificial intelligence, IoT, and blockchain that enhance patient outcomes and experiences and more importantly, drive a lasting social impact.

What will you be responsible for

As a Cloud Platform Engineer, you play responsibility of Cloud platform i.e., Azure Administration to sustain availability & operational efficiency of environment. We have critical applications hosted on Azure Infrastructure using multiple Azure services i.e., AzureSQL, ADF, AKS, Azure VM etc. hence platform availability & reliability becomes at most priority. You will be responsible for availability, reliability, and performance of Azure Cloud Infrastructure.

As a Sr. Cloud Engineer, you will

• Play a key role in Azure Infrastructure administration making sure high available & stable environment with sustain performance.
• Experience in Azure Administration, in various services i.e., AKS, AzureSQL , AzureVM, AzureSQL, ADF etc., which includes understanding network configuration, best practices of deploying services, Performing automation using IaaC approach and also troubleshooting production issues
• Install, Configure and Maintain Azure Infrastructure services using Azure Portal/Console & also learn Providence cloud application to deploy resources.
• Need to use Azure DevOps methods, Terraform & ARM methods to automate Azure Infrastructure installation & deployment.
• Manage on-call rotations across geo-locations, using a follow-the-sun model.
• Sound troubleshooting issues skills & participating in Severity issues & CODE RED calls.
• Maintain a close monitoring on Azure resource utilization and COST of each resource.
• Use Telemetry solutions i.e. Azure Insights, Azure Log Analytics, Datadog to setup appropriate monitoring and alerting.
• Continuous work on advance Data Analytics and Intelligence demands of team and work on specific Azure services i.e., Azure Databricks, Azure AI Services, APIM, OpenAI etc.
• Cloud computing knowledge, particularly Microsoft Azure will be preferable.
• Collaborate extensively with Product teams on enabling team on running reports successfully & resolving any issues with AKS, AzureVM, Azure Storage Accounts, ADF, AzureSQL and Azure Infrastructure services.
• Immediately respond to alerts, SEV and CodeRed incidents.

What would your day look like

• Monitor & address all incidents & user requests associated to Azure Infrastructure and respective services.
• Discussion with Product team on their application architecture, provide solutions & address operational & performance issues.
• Collaborate with Enterprise Infrastructure team, Network team and Infosec/CYBR team on implementing Enterprise level policies, remediate any security violations.
• Work with MSFT support on severity issues & escalation to achieve resolution.

Who are we looking for

• Bachelor s/equivalent in Engineering
• 5+ years of experience as a Cloud Infrastructure administration with min. 3+ years with Azure administration.
• Strong knowledge on Azure Administration concepts, installation, deployment & configuration Azure Infrastructure & Network services i.e., AKS, AzureSQL , AzureVM, AzureSQL, ADF, Storage Account, Key vault etc.,
• Experience with deploying Infrastructure as Code using Terraform or Azure arm templates.
• Experience with Azure DevOps, CI/CD, configuration via code using Ansible playbook.
• Working experience with System reliability: design, implementation and maintain system to ensure high availability and reliability of service and platform.
• Experience with Azure Databricks, Azure AI Services, APIM, OpenAI etc. will be preferrable.
• Develop & manage monitoring, dashboard, and alerts to proactively identify and address issues using Datadog or Azure Telemetry tools.
• Participating in incident management, root cause analysis and optimization of application health.
• Experience with source code control systems such as Git/GitHub & ADO.
• Experience with application deployment to containers or Kubernetes Services via code.
• SQL integration development experience using SQL/NoSQL.
• Experience with agile methodologies and tools such as Azure Devops, TFS, and Jira.
• Proven track record of working both independently and collaboratively as part of a multi-disciplined team.
• Experience in implementing and integrating with IaaS, PaaS and SaaS data platforms and other Cloud infrastructure services such as Azure AD
• Strong critical thinking skills, and the ability to think on your feet.
• Ability to adapt quickly and maintain a positive attitude.
• Excellent verbal and written communication skills Ability to take ownership of issues, work independently or escalate as needed, and find creative ways to resolve problems.
• Good collaborative skills to work with local and global teams, strong team player and create a one team, one company culture.