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Product Owner - Salesforce
ProLegion
posted 11hr ago
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Job Description
- Stakeholder Liaison: Collaborate with market operations, tech leads, and key business stakeholders to understand and address omnichannel, CDP, and Customer 360 needs.
- Feature Definition & Delivery: Define product features and functionalities in alignment with omnichannel architecture and solutions, ensuring timely and quality delivery of new enhancements.
- Business & Technical Innovation: Translate business requirements into tech solutions, bringing innovations from both inside and outside the industry for business value.
- Governance & Standardization: Promote shared processes, product governance, data harmonization, and architectural compliance across the organization.
- Cross-functional Collaboration: Align with other functional and regional leads, as well as services, support, and infrastructure teams to ensure consistency in service and delivery.
- Continuous Improvement: Drive continuous improvement and optimization of product functionalities and user experience.
Skills & Requirements:
- Salesforce Expertise: Strong experience with Salesforce, Marketing Cloud, Customer Data Platform, and Customer 360 solutions.
- Communication Skills: Excellent written and verbal communication abilities, with the ability to engage and advise stakeholders at all levels.
- Strategic & Analytical Thinking: Ability to identify strategic solutions to complex business challenges, particularly in the pharma sales/field business space.
- Self-driven & Results-oriented: Strong ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment.
- Problem-solving Skills: Analytical thinking with excellent interpersonal and problem-solving abilities.
Experience Requirements:
- 5+ years of experience with Salesforce Marketing Cloud, Veeva, Customer Data Platform, and Customer 360 solutions in a relevant technical domain
Employment Type: Full Time, Permanent
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