Anchor Program Manager

Anchor Program Manager

Location: Bangalore

Business Function

Global Transaction Services (GTS) is a product group focused on the management and sale of Cash Management, Trade Finance to institutional clients.

Job Purpose

To build SCF Business across key anchors in India through our SCF Product Offerings - Supplier Payment Services (SPS), Integrated Supplier Finance (ISF), Traditional Supplier Financing, Account Receivable Purchase (ARP) and Distributor Financing (DF).

Key Accountabilities

• Supporting IBG/GTS RMs on SPS, right from Deal Origination to Spoke Onboarding and Utilization
• Plan and build Banks ISF and DF Portfolio, driving the program right from Anchor Prospecting and Deal Structuring/ Documentation to Spoke Utilization and Portfolio Management.
• Prepare and submit Anchor Credit Note addendum for ISF/DF Offerings; coordinate on Debtor Credit memo preparation for Industry ARP deals.
• Provide guidance on product/policy/procedure, regulatory compliance, and operations/system-related issues and strengthen risk management.
• Prospect NTB Anchor leads via aggregator/ partnership models (C2FO, Cashinvoice, ODEX, Rezofin, Kredex, Credable, TREDS etc).
• To maintain and improve the customer experience; help position the Bank as a key SCF product partner through multi product engagement across clients/prospects.

Job Duties & responsibilities

• Play an active role in development and growth of the Open Account Trade product portfolio of the SCF Team in line with Group guidelines, budgets and Banks B2S Agenda.
• Work closely with IBG/GTS RMs to identify SCF Opportunities within their portfolio including sharing feedback on SCF programs run by clients with other banks.
• Ensure timely conversion of SCF Opportunities identified by moving quickly from conceptualization to disbursement stage, meeting expectations from all stakeholders.
• Innovate/Structure customised solutions across SCF Product Offerings to meet specific customer requirements and improve transaction yields.
• Monitor and remain accountable for achievements of product revenues against targets
• Coordinate business and technical implementation across SCF products, and initiate action where necessary including driving utilization under existing SCF Programs.
• Maintain close liaison and seek assistance from Head Office GTS product, sales and operations teams for product development, end to end structuring and creating efficient cross border processes
• Engage with operations and sales to build and maintain an effective customer service model that differentiates DBS
• Identify system and process gaps and partner trade operations in closing these
• Provide guidance on regulatory compliance to IBG and GTS sales
• Build and maintain suitable MIS

Required Experience

Total work experience of 8-10 years post qualification, most of which should have been with a bank handling the Trade Product or Sales function. Hands on Trade Operations experience would be an advantage.

Education / Preferred Qualifications

• Preferably should be a CA or MBA (ideally Finance).

Core Competencies

• High level of thinking and execution capabilities – ability to conceptualise and implement new ideas on the ground
• Strong communication and persuasive skills - communicate effectively (verbally and in writing/presentation) and influence stakeholders at all levels within the organisation
• Teamwork – high level of ability to work well with IBG Coverage and Trade RM’s and Group functions and business and support units to achieve full co-operation and synergies.
• Commercial orientation – ability to identify business/revenue opportunity, plan and focus on achieving budgeted Trade targets in an organized and structured manner.

Technical/Market knowledge

• Trade product knowledge and full understanding of features, capabilities, legal compliance and tax issues.
• Good understanding of front and back office processes and how these interface with clients needs.
• Knowledge of local Trade needs of customers, requirements and expectations and trends/drivers in the market place.
• Well versed with the RBI regulations governing banks as regards Trade products and the general regulatory environment in India.
• Updated knowledge of SCF product offerings of peer banks; develop connect with SCF teams/peers in other banks for market intelligence on SCF products offered.

Technical Competencies

As above. Additionally, should possess sound knowledge of Local and international trade regulations, guidelines, SCF Products and best practices governing Trade Finance business

Work Relationship

Will need to work closely with IBG/GTS RMs and other support units such as T&O, Credit, Product, Legal, CCU, Compliance and Finance.

DBS India - Culture & Behaviors

• Drive Performance Through Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Knowledge Base, Build Skill Sets & Develop Competencies
• Invest in Team Building & Motivation through Ideation & Innovation
• Execute at Speed While Maintaining Error Free Operations
• Develop a Passion for Performance to Grow Talent Pool
• Maintain the Highest Standards of Honesty and Integrity.