Prochant - Senior Operations Manager (15-20 yrs)

Company Description:

Prochant is a reimbursement firm specializing in HME, pharmacy, home health, and hospice services.

The company, headquartered in Charlotte, North Carolina, offers scalable solutions and advanced technology to help home-based care providers achieve their financial goals.

Prochant's client base includes national HME and pharmacy providers as well as health systems.

Key Responsibilities and Duties:

- As a Manager you are responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U. healthcare industry.

- In this role, you are accountable to Directors and ensure production and quality targets are met as per company requirement, you main responsibilities would include overseeing and optimizing the processes related to the organization's revenue generation.

- This involves managing the entire revenue cycle, from patient registration and billing to claims processing and collections.

Required Skills:

- Should have minimum 15+ years of experience in RCM process

- Minimum 5 years in leadership experience

- Should have experience in End to end RCM process

- Flexible to work in night shift

- Overall responsibility for Monitoring all process ( cash, billing, transmission, correspondence, MIS, support, Medicare audit process, AR process, EV/ PA)

Responsibilities:

- Supervising RCM team: Leading and guiding a team of RCM specialists, ensuring they adhere to best practices and achieve performance targets.

- Revenue Optimization: Implementing strategies to improve the revenue cycle efficiency, minimize denials, and increase revenue collection.

- Data Analysis: Analyzing financial data and performance metrics to identify trends, bottlenecks, and areas for improvement.

- Process Improvement: Identifying opportunities to streamline revenue cycle processes, reduce costs, and enhance overall operational efficiency.

- Staff Training: Providing ongoing training and development for RCM staff to stay updated with industry changes and best practices.

- Reporting: Preparing regular reports on revenue cycle performance and presenting findings to higher management.

- Collaboration: Working closely with other departments like finance, billing, and clinical teams to ensure seamless coordination and communication.

- Compliance and Audit: Ensuring adherence to relevant laws, regulations, and internal policies during the revenue cycle process.

- Technology Integration: Implementing and leveraging RCM software and tools to optimize workflows and enhance revenue cycle performance.

Benefits:

Salary & Appraisal - Best in Industry

Excellent learning platform with great opportunity to build career in Medical Billing

Quarterly Rewards & Recognition Program

Dinner for Night Shift

Upfront Leave Credit

Only 5 days working (Monday to Friday)