Technical Program Manager

Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service.

Job Summary: Priority is seeking a Technical Program Manager to oversee and drive the success of large, complex programs comprising multiple interrelated projects. This role requires expertise in aligning program deliverables with strategic business goals, coordinating diverse project activities, managing stakeholder relations, and ensuring enhanced program visibility and reporting. The Technical Program Manager will be instrumental in driving innovation, sustained growth, and high stakeholder satisfaction through effective program management practices.

RESPONSIBILITIES:

Program Management:

Define program scope, objectives, success metrics, and strategic alignment with organizational goals.

Oversee multiple interrelated projects within the program, ensuring seamless execution and delivery.

Identify and manage program dependencies, risks, and issues, ensuring timely mitigation and resolution.

Strategic Alignment:

Collaborate with leadership and cross-functional teams to ensure program outcomes align with long-term business objectives.

Translate business goals into actionable program plans that drive growth and innovation.

Stakeholder Relations:

Build and maintain strong relationships with stakeholders, ensuring high levels of satisfaction with program outcomes.

Facilitate effective communication between teams, leadership, and external partners to maintain alignment.

Program Reporting and Visibility:

Develop and maintain enhanced program reporting mechanisms to support data-driven decision-making.

Provide clear, concise updates to leadership on program performance, risks, and opportunities.

Continuous Improvement:

Identify and implement best practices in program management to enhance efficiency and quality.

Champion a culture of continuous feedback and improvement across all program activities.

YOUR IMPACT:

Strategic Alignment: Drive initiatives closely aligned with the companys long-term vision, fostering growth and innovation.

Stakeholder Satisfaction: Build trust and satisfaction, enhancing the companys reputation and stakeholder support.

Informed Decision-Making: Implement robust reporting and visibility mechanisms, enabling better resource allocation and strategic decisions.

Operational Excellence: Streamline processes across related projects, delivering reliable, high-quality program outcomes.

MINIMUM REQUIREMENTS:

Bachelors degree in Business, Project Management, Computer Science, or a related field, or equivalent practical experience.

5+ years of experience in technical program or project management, preferably in technology or financial services sectors.

Proven track record of managing complex programs and achieving measurable business outcomes.

Expertise in project management tools (e.g., Jira, Confluence, MS Project) and reporting systems.

Strong organizational, analytical, and problem-solving skills.

Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.

Ability to work effectively in a remote environment, demonstrating leadership and adaptability.

PREFERRED REQUIREMENTS:

Experience in the financial services industry or another highly regulated environment.

Familiarity with Agile methodologies and experience leading Agile teams.

PMP, PgMP, or similar program management certification.