Receivables / Collections Specialist

OVERALL DESCRIPTION
Pressfit Electrical Solutions is looking for an experienced Receivables / Collections Specialist to join our corporate team. Your duties will include:

1. Monitoring customer dues
2. Estimating and setting targets for incoming payment flow
3. Ensuring the timely collection payments and
4. Reducing overdue payments

The role requires an experienced professional who possesses:

1. Great communication, persuasion, and negotiation skills
2. In-depth experience of B2B payment collection and monitoring

The employee will be directly reporting to senior management.

SPECIFIC RESPONSIBILITIES

1. Oversee receivables of all customers on a weekly and monthly basis.
2. Set targets for receivables for all sales employees and customers.
3. Supervise sales coordinators and sales employees to ensure timely collections.
4. In case of delays / disputes, work smartly and tactfully to resolve them quickly.
5. Monitor the incoming payment flow, update the database regularly, and prepare detailed reports for the management.
6. Work closely with management and sales teams to implement an effective collection strategy. Identify gaps in the system and recommend solutions.
7. Prevent overdue payments from occurring with regular interactions with coordinators, sales employees, and customers.

CANDIDATE REQUIREMENTS

1. Min. 5 years of experience in a similar role. Experience in a B2B organization or an organization with a Channel Partner network will be a big plus.
2. Strong understanding of billing and collection processes.
3. Strong verbal and written communication skills.
4. Ability to handle challenging conversations with sales employees and customers professionally.
5. Good proficiency in MS Excel and PowerPoint for reporting purposes, with good knowledge of functions. The candidate must also be able to write and proof-read formal communication (emails / notices) with customers.
6. Ability to manage multiple tasks simultaneously. The candidate must not prefer doing just one thing at a time.