QA Engineer

Manual + Automation QA Engineer (SaaS Product)

Job Summary:

We are seeking a highly skilled QA Engineer with expertise in both manual and automation testing to ensure the quality and reliability of our SaaS product. The ideal candidate will work closely with development teams to design, implement, and execute test strategies, ensuring a seamless user experience.

Key Responsibilities:

1. Manual Testing:

• Analyze business and technical requirements to create comprehensive test plans and test cases.
• Perform functional, regression, integration, and exploratory testing on web and mobile applications.
• Identify, document, and track defects using JIRA (or equivalent bug tracking tool).
• Conduct cross-browser and cross-device testing for compatibility.
• Validate API responses using tools like Postman.

2. Automation Testing:

• Develop and maintain test automation frameworks for web and API testing (Selenium).
• Automate UI, API, and performance test cases to ensure scalability.
• Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Azure DevOps).
• Write reusable test scripts and ensure proper version control using Git.

3. Performance & Security Testing (Nice to have):

• Use JMeter, LoadRunner, or k6 for performance testing.
• Collaborate with security teams for vulnerability assessments using OWASP ZAP or Burp Suite.

4. Collaboration & Reporting:

• Work closely with developers, product managers, and DevOps to improve the testing process.
• Participate in Agile ceremonies (standups, sprint planning, retrospectives).
• Provide clear test reports, defect analysis, and quality metrics.

Required Skills & Qualifications:

• 3+ years of experience in manual and automation testing for a SaaS product.
• Strong experience with Selenium WebDriver, Cypress, or Playwright.
• Good knowledge of API testing (Postman, RestAssured, or SoapUI).
• Experience with test case management tools (TestRail, Zephyr, Xray).
• Understanding of CI/CD processes and cloud environments (AWS, Azure, or GCP).
• Strong analytical and troubleshooting skills.
• Excellent communication skills and ability to work in a fast-paced Agile environment.

Preferred (Nice-to-Have) Skills:

• Experience with Mobile Testing (Appium, Detox, Espresso, XCUITest).
• Knowledge of SQL for database testing.
• Exposure to performance testing (JMeter, k6, LoadRunner).
• ISTQB certification or equivalent is a plus.