16 Petpooja Jobs in Ahmedabad

Roles and Responsibilities:

1) Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.

2) Issue Resolution: Address and resolve client inquiries, complaints, and issues promptly and efficiently.

3) Communication: Serve as the primary point of contact for clients, providing timely updates and proactive communication.

4) Team Collaboration: Work closely with internal teams to ensure client needs are met and to deliver seamless service experiences

5) Multi-Tasking: Efficiently manage multiple client accounts and requests simultaneously, ensuring timely and accurate

6) completion of tasks. Adapt to shifting priorities and handle a variety of tasks, from issue resolution to data analysis,

7) maintaining a high level of service quality throughout.

8) Client Requirements: Serve as a liaison between clients and the development team to effectively communicate and raise client requirements.

Additional Qualification and Skills:

1) Bachelors degree in commerce or related field preferred.

2) Proficient in basic Excel functions.

Interested candidates can share their resumes on krut.shah@petpooja.com