Shaadi.com - Business Analyst - Sales Development - IIM/ISB/MDI/FMS (2-4 yrs)

Overview: The role would require the analyst to work closely with business leadership to ensure that the operations are running smoothly. You would be analysing data to look for opportunity areas to deliver growth and achieve business targets. Your work will include (but not limited to) directly managing targets, incentive structure, manpower to ensure higher business productivity.

Key Responsibilities:

OKR Development:

- Work with stakeholders to define key performance indicators (KPIs) for the sales team, that align with organisational goals and objectives.

- Ensuring that the quarterly objectives are communicated to the sales team clearly and timely

Target planning:

- Work with the Senior Leadership to create the annual operating plan for Business. Create the annual and quarterly targets for different zones' leadership.

Root Cause Analysis (business reporting):

- Conduct root cause analysis to identify underlying factors contributing to performance gaps or issues in different businesses.

- Collaborate with relevant stakeholders to develop action plans and implement corrective measures.

Designing Incentives:

- Work with the stakeholders to create an incentive structure for the entire sales team with the intent of improving productivity and ensuring incremental business.

- Working with Finance to ensure that the incentives are processed accurately and on time to the sales team.

Automation :

- Process Improvement: Identify opportunities for process optimization and efficiency gains based on performance data and analysis.

- Work with cross-functional teams to streamline workflows, eliminate bottlenecks, and enhance overall productivity with the help of automation of reports and processes.

Performance Monitoring:

- Continuously monitor and track performance metrics to ensure that goals and targets are being met.

- Alert stakeholders to potential risks or deviations from established benchmarks and recommend appropriate interventions.

Data Reporting:

- Establish data reporting frameworks and best practices to ensure the accuracy, integrity, and security of performance data.

- Develop standardised methodologies for data collection, storage, and reporting.

Qualifications:

- Bachelor/Master's from a Tier 1 college

- Proven experience in data analysis, performance management, incentive management, OKR management and experience and managing a lead team

- Strong analytical skills with proficiency in statistical analysis tools (e.g., Excel, SQL).

- Excellent communication and presentation skills, with the ability to translate complex data into actionable insights.

- Familiarity with data visualisation tools (e.g., Tableau, Power BI) and dashboard development.

Key Competencies:

- Data Analysis

- Performance Measurement

- Problem-Solving

- Strategic Thinking

- Collaboration

- Attention to Detail