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30 Omega Healthcare Jobs

LEAD - DELIVERY QUALITY

5-8 years

Coimbatore

1 vacancy

LEAD - DELIVERY QUALITY

Omega Healthcare

posted 14hr ago

Job Description

Job Title: Team Leader

Department: Delivery Quality


Specialty: Multi-Specialty

Job Description:

  1. Participate in client calls and understand the quality requirements both from process perspective and for targets

  1. Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager

  1. Identify errors with high Inspection efficiency

  1. Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol

  1. Ensure correction of the error by the respective Operations associate

  1. Coach employees to minimize errors and improve performance

  1. Provide inputs to the training team on common mistakes made to enhance training curriculum

  1. Test files/batches for new clients/processes to be processed as part of familiarization

  1. Generation of QA reports on a daily basis

  1. Attainment of Internal External SLA as per Process Defined.

  1. Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics

  1. Record identified errors. This is an organizational record can be used by the organization as it deems fit

Job Specification:

  1. Must be a graduate (Bachelors or Masters)

  1. Minimum of 6 Years of Professional and Relevant Experience in US healthcare (RCM) in any of the following service lines:

  1. Coding

  1. AR

  1. Billing

  2. Must have experience in Client and Stakeholder Management, Team Management.

  1. Good understanding of quality matrices

  1. Should have good understanding of quality tools

Shift Details: General Shift / Day Shift

Work Mode: WFO


Employment Type: Full Time, Permanent

Read full job description

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What people at Omega Healthcare are saying

2.2
 Rating based on 5 Lead reviews

Likes

nothing to like

Dislikes

OMEGA HEALTHCARE SERVICES if they back filled the emloyee they just terminate without prior notice shamelessly, they do not even deserve to be a competitor in the us healthcare market, no proper training was given even for the associates terminating with their own politics and supervisors are most arrogant and absurd mindset they ha..Read More

  • Salary - Poor
  • +6 more
Read 5 Lead reviews

Lead salary at Omega Healthcare

reported by 5 employees with 7-9 years exp.
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₹3.2 L/yr - ₹9.2 L/yr
50% less than the average Lead Salary in India
View more details

What Omega Healthcare employees are saying about work life

based on 5k employees
53%
88%
62%
51%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Omega Healthcare Benefits

Submitted by Company
Health & Wellness
Financial Benefits
Safety & Security
Rewards & Recognitions
Submitted by Employees
Job Training
Cafeteria
Health Insurance
Team Outings
Work From Home
Soft Skill Training +6 more
View more benefits

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