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4 Olr India Consulting Jobs
Service Consultant - ReIM
Olr India Consulting
posted 5mon ago
Job Role Insights
Key skills for the job
Job Description
- OLR teams consist of highly talented we'll-disciplined, committed, capable professionals in their own discipline; self-organizing, adaptable and cross-functional.
- The OLR approach for delivery and operations is built on 20-years leading global omnichannel solutions across a range of industries. Continuously learning, improving and evolving through each engagement while staying at the forefront of ideas, technology, and a sustainable approach.
- Our Service Consultants/Senior Service Consultants assist in the support of production application software. This includes assisting with troubleshooting issues, customizing existing software code, writing new software code, testing and debugging modifications and ensuring appropriate documentation is generated for software code wherever necessary for OLR.
Essential Duties and Responsibilities :
- Communicate with clients by providing on-call support as needed, during business and non-business hours
- Support and troubleshoot production client environments
- Take ownership of or assist with the logging, reporting, and resolution of application issues
- Ensure development standards are met in all coding practices
- Assist in maintaining the OLR software development environment
- Build and test application enhancements and modifications
- Assist project teams in defining software functionality
- Ensures adherence to OLR and customers quality standards, policies, processes and procedures.
- Document or maintain general retail, Oracle Retail, and/or OLR specific practices and standards
- Assist in the mentoring and coaching of more junior members of the team
- Act as a stand-in for Service Delivery Manager when required
- Document knowledge articles for internal cross-training
- Document and publish knowledge articles for the client to assist their first line resolution
- Additional duties as assigned
- In-depth understanding of Oracle Retail applications (at least 2 of ReIM,RMS RIB, and SIM).
- Professional approach when dealing with internal and external customers, including clear and concise written and verbal communic
Employment Type: Full Time, Permanent
Read full job description What people at Olr India Consulting are saying
Rating based on 1 Service Consultant
review
Anonymous · Other
Likes
Work life balance is very good
- Salary - Good
+5 more
Dislikes
Need to provide training for employees
Service Consultant salary at Olr India Consulting
reported by
15
employees
with 3-6
years exp.
₹7.5
L/yr - ₹11
L/yr
80%
more
than the average Service Consultant Salary in India
View more details
Olr India Consulting Benefits
View more benefits
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