The X-Store(L1) Support Consultant will apply their specialized expertise in the area of Stores to help deliver support successful store-level solutions for clients. They will provide expertise in industry and process areas for the Oracle Retail suite and store products.
Essential Duties and Responsibilities:
Assist in the definition of project objectives, scope, organization, timelines, and overall approach
Assist in the definition of system configuration requirements, identify gaps and recommend system modifications and process changes to optimally satisfy store operations requirements using the Oracle Retail stores solutions; leverage the applications for optimized performance and ability to quickly deliver mission-critical data to Stores when its needed. Oversee the documentation of functional requirements for modifications and support the design process for the client.
Consider implementation and integration alternatives as relevant
Maintain detailed knowledge of the functional capabilities and integration points of the Oracle Retail stores solutions.
Maintain an in-depth understanding of a subset of the following retail concepts: merchandising, inventory management, warehouse management, store operations, planning/forecasting, replenishment, and pricing.
Participate in workshop sessions for clients to address the store operations process requirements with Oracle Retail functionality.
Requirements :
1-2 years of experience.
Excellent Communication skills.
Good knowledge of JAVA frameworks like Spring hibernate.
Knowledge of Oracle X-store application.
Experience in 24*7 functional support and ticket handling.
Basic knowledge of Oracle DB.
Should be ready to work in rotational shifts ( Lucrative Allowance + Cab facility).