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Senior Transport Supervisor
NVS Travel Solutions
posted 1mon ago
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Job Description
About the firm:
Job Brief:
Key Responsibility Areas (KRAs):
Job Role:
NVS Travel Solutions is a 17-year-old firm that provides mobility services pan India. In 2023, NVS has scaled to an owned fleet size of 900+ vehicles and also has its own in-house tech team, which has been building software solutions for the transport industry for the last 4 years, making the future of this firm bright and greener.
This is a role for an experienced transport operations supervisor with a deep understanding of the transport business and a large network of drivers. Someone who is not only unafraid to be hands-on and work from the field but is also tech savvy to operate the latest transport management software from his desk.
- Ensure Satisfied Commuters and timely operations.
- Reporting & MIS through software.
- Ensure driver discipline.
- Ensure maintenance of vehicles.
- Sourcing drivers and vehicles.
1. Route Planning and Optimization:
Develop and optimize transportation routes for efficiency and cost-effectiveness.
Implement strategies to minimize travel time and fuel consumption.
2. Fleet Management:
Oversee the daily deployment of vehicles to meet operational requirements.
Ensure proper maintenance schedules for all vehicles in the fleet.
3. Driver Management:
Supervise and coordinate the activities of drivers and other operational staff.
Provide guidance, training, and performance feedback to ensure a high standard of
Service.
4. Customer Service:
Ensure a high level of customer satisfaction by monitoring service quality and addressing
customer concerns.
Implement customer feedback mechanisms and take corrective actions.
5. Compliance and Safety:
Ensure compliance with transportation regulations and safety standards.
Implement and enforce safety protocols and training programs for drivers and staff.
6. Vehicle Inspections:
Conduct regular inspections of vehicles to identify and address any maintenance or
safety issues.
Ensure that all vehicles meet regulatory and company standards.
7. Emergency Response:
Develop and implement emergency response plans for transportation-related incidents.
Coordinate with relevant authorities and agencies during emergencies.
8. Cost Control:
Monitor and control operational expenses, including fuel costs, maintenance, and other
related expenditures.
Identify areas for cost reduction and efficiency improvement.
9. Documentation and Record Keeping:
Maintain accurate and up-to-date records of vehicle inspections, maintenance activities,
and driver logs.
Ensure compliance with documentation and reporting requirements.
10. Technology Utilization:
Implement and utilize technology solutions for route planning, vehicle tracking, and
communication.
Stay updated on advancements in transportation technology.
11. Performance Metrics:
Define and monitor key performance indicators (KPIs) related to transportation
operations.
Analyze performance metrics regularly and recommend improvements.
12. Training and Development:
Provide ongoing training and development opportunities for transportation staff,
focusing on safety and operational efficiency.
Ensure that drivers are well-trained on new technologies and best practices.
13. Vendor Management:
Coordinate with transportation service providers, ensuring they meet service level
agreements.
Address issues and collaborate with vendors to enhance service quality.
14. Continuous Improvement:
Identify opportunities for process improvement and efficiency gains within the
transportation department.
Implement initiatives to enhance overall effectiveness and service quality.
Key Performance Indicators :
OTA / OTD
Maintenance
Driver Performance
Dry Run
Employee Documentation
Employment Type: Full Time, Permanent
Read full job description What people at NVS Travel Solutions are saying
What NVS Travel Solutions employees are saying about work life
based on 7 employees
Monday to Saturday
No travel
Day Shift
NVS Travel Solutions Benefits
Submitted by Company
Job Training Soft Skill Training Education Assistance 
Cafeteria
Submitted by Employees
Free Transport 
Free Food 
Team Outings 
Education Assistance 
Soft Skill Training 
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