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Senior Business Analyst
NTT
posted 7hr ago
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Flexible timing
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Job Description
Req ID: 309127
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Senior Business Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
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- Engage with business users, understand problem statement and agree scope of engagement
- Interview product owners to understand as-is business processes and then develop customer-driven to-be processes
- Support the Business by documenting process models and identify opportunities for improvement
- Ability to map customer experience using tools like personas, customer journeys etc.
- Gather and analyse statistical data from the business areas for supporting business case for change
- Research and analyse best in class industry processes to support digitization & simplification of customer journeys
- Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty
- Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys
- Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in
- Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements
- Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria
Support and contribute to the metrics driven culture within our function
Employment Type: Full Time, Permanent
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What people at NTT are saying
Senior Business Analyst salary at NTT
reported by
7
employees
with 5-11
years exp.
₹10.8
L/yr - ₹20
L/yr
11%
more
than the average Senior Business Analyst Salary in India
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What NTT employees are saying about work life
based on 678 employees
Flexible timing
Monday to Friday
No travel
Day Shift
NTT Benefits
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