Behavioral Trainer, Manager

We want to shape the future with vision and innovation. Be part of it and develop your full potential!

As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers.

Would you like to take the next step in your career and be part of our highly qualified team?

Are you ready to break new ground?

Job Title: Behavioral Trainer, Manager

Experience: 7 - 8 Years

Job Location: Hyderabad

Mode of work: Work from office

Job Summary:

The Behavioral Trainer, Manager is responsible for developing and implementing training programs aimed at improving employees behavioral and interpersonal skills. This role involves assessing training needs, creating curricula, and delivering training sessions while ensuring alignment with the organization’s culture and goals. The position also requires the manager to evaluate the effectiveness of training programs and suggest continuous improvements.

Key Responsibilities:

Training Design & Development:

• Develop comprehensive training programs focusing on behavioral development, including topics like communication skills, leadership, conflict resolution, emotional intelligence, team dynamics, stress management, and workplace ethics.
• Design engaging training materials and methodologies (e.g., workshops, e-learning, role-playing exercises).
• Tailor training programs to meet the needs of different employee groups, including managers, team leaders, and tech consultants.

Training Delivery

• Conduct classroom training, virtual workshops, and one-on-one coaching sessions (Need based).
• Use a variety of teaching techniques (Psychometrics, role plays, Run polls, activities, case studies, role simulation) to engage employees and ensure knowledge retention.
• Provide feedback and support to individuals during training to improve their behavioral skills

Employee Development:

• Conduct behavioral assessments and surveys to identify areas for improvement across teams.
• Track individual and team progress, providing ongoing coaching and feedback.
• Assist employees with setting personal development goals and support their growth.

Program Evaluation & Reporting:

• Assess the effectiveness of training programs through feedback, surveys, and performance metrics.
• Create and maintain records of training sessions and individual progress with the help of Ops team.
• Provide regular reports to PD Lead on the outcomes and success of training initiatives.

Collaboration & Stakeholder Management:

• Collaborate with HR, senior leadership, and department heads to identify behavioral training needs and align programs with company goals.
• Work closely with other training managers to ensure consistency and coherence in training delivery across the organization.

Continuous Improvement:

• Stay current on industry trends, best practices, and new training methodologies.
• Recommend improvements to existing programs to ensure they remain relevant and effective.
• Implement feedback loops and make necessary adjustments to training content.

Qualifications & Skills:

• Education: Bachelor's or master’s degree in human resources, Organizational Development, Psychology, or a related field.
• Experience: Minimum 7+ years of experience in training, coaching, or organizational development roles, with at least 2 years in a managerial position.

Skills:

• Strong understanding of behavioral science and organizational behavior.
• Excellent communication, presentation, and interpersonal skills.
• Ability to assess and diagnose training needs.
• Strong problem-solving and conflict-resolution abilities.
• Familiarity with various training tools and technologies (e.g., learning management systems).
• Leadership and mentoring capabilities.

Key Attributes:

• Empathetic and approachable with strong emotional intelligence.
• Ability to build trust and rapport with employees at all levels.
• Proactive and results-oriented mindset.
• Strong organizational and time-management skills.
• Ability to handle sensitive issues with discretion and professionalism.

Work Environment:

• The Behavioral Trainer, Manager typically works in an office environment, and may travel for on-site training or coaching sessions.
• The role may require flexible hours based on training schedules and organizational needs.

Do you have questions?

• We are looking forward to receiving your complete application documents (cover letter, CV and references) stating the earliest date you could start.

Get empowered by NTT DATA Business Solutions!

• Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to Satyendra.TVNR@nttdata.com;