VoIP Engineer - Contact Center Domain (6-10 yrs)

We are seeking a skilled Senior VoIP Developer to join our team and maintain VoIP systems and applications.

The successful candidate will have experience in Call Processing, Contact Center, WebRTC, Java, Go, Lang, Python, Java, AWS, Dockers, and Microservices.

The ideal candidate should also have experience in managing a team of developers and collaborating with cross-functional teams.

Responsibilities :

- Design, development, and maintenance of VoIP systems and applications.

- Develop and implement Call Processing, Contact Center Domain, WebRTC, and VoIP protocols (SIP/SDP/RTP/RTCP).

- Work with cross-functional teams to ensure seamless integration of VoIP systems into other systems

- Troubleshoot and resolve complex issues within VoIP systems.

- Stay up-to-date with the latest VoIP technologies and trends.

- Write clean, efficient, and maintainable code.

- Manage a team of developers and collaborate with cross-functional teams to ensure project deadlines are met.

- Develop multi-tenant, multi-threaded, and concurrent carrier-class systems handling thousands of calls simultaneously.

- Educational Qualifications: BE/B. Tech., ME, M. Tech., MCA.

- Bachelor's degree in Computer Science, Electrical Engineering, or related field.

- 6+ years of experience in developing VoIP systems.

- Strong understanding of Call Processing, Contact Center Domain, WebRTC, and other VoIP protocols.

- Experience in developing applications using programming languages such as Java, Go Lang, and C++.

- Experience of having developed complex VoIP systems handling thousands of calls simultaneously.

- Familiarity with the Linux operating system.

- Knowledge of network protocols such as TCP/IP, UDP, and HTTP.

- Excellent problem-solving skills.

- Ability to lead a team and work independently as well as part of a team.

- Strong communication skills.

Preferred Qualifications :

- Experience in developing VoIP applications on AWS or other cloud platforms.

- Experience in managing a team of developers.

- Experience in developing Microservices-based applications.

Exp : 3-5 yrs