Handle Customer support request and fix the issues in the work youre doing of our products for the Oil and Gas industry. Managing existing implementations, and conducting internal R&D initiatives.
Excellent analytical skills for fix customers requests/issues.
Deep dedication to quality, self-improvement and team-oriented development.
Review technical design specifications.
Participate in functional, regression and performance testing.
Issue triage and tracking.
Coordinate between teams of technical resources and business stakeholders and have a thorough understanding of the technologies, systems, and processes that will be used in achieving project objectives.
Place emphasis on executing on time, on budget and with high customer satisfaction.
Gather and document client business processes and requirements
Make recommendations and changes in order to improve and support business activities.
Interact with different client groups to provide technical support.
Assist teams with the planning and design of business processes and systems.
Excellent knowledge of company s business procedures and objectives.
Demonstrate superior collaboration and problem solving skills.
Organization, good judgment, communication skills, analytical skills, excellent written and verbal communication, and decision-making skills.
Write user documentation as needed.
Organize and perform client training sessions (formal and informal)
Who You Are:
You are ready to act on challenges. You can Identify and seizes new opportunities. You are persisting in accomplishing objectives despite obstacles and setbacks. You gave a track record of exceeding goals successfully. You push yourself and helps others achieve results.
For This Role, You Will Need:
Minimum 3 to 10 years experience in software development
BA/BS degree in Business, Engineering, Computer Science or technical equivalent
2+ years of C# development experience, plus at least 1 year with ASP.NET. Exposure to development of Windows Services, WCF services or WEB API, Basics in AZURE Cloud computing is a plus.
Understanding of the Microsoft .NET Framework. Development experience with HTML, CSS, JavaScript, jQuery, XML/JSON and/or other programming languages and tools. Exposure to MVC, WPF, Entity Framework, JavaScript Frameworks, Java/J2EE or log4net is a plus.
Development and administration experience in SQL Server 2012 or later. Understanding of TSQL, stored procedure design and database performance optimization (table indexing, query optimization, etc.). Additionally, experience with Oracle and/or other relational database management systems is a plus. Experience with NoSQL databases like MongoDB is also a plus.
Knowledge of administering and configuring Windows Internet Information Services (IIS). Experience with Windows MSMQ, Active Directory / ADAM / ADLDS / LDAP is a plus.
Experience with Business Intelligence and report designing tools such as Crystal Reports and/or Microsoft SSRS.
Experience with developing custom interfaces between software solutions using one or more of the following is desirable: Web API / Web Services, Microsoft SSIS, OLEDB, XML, PIDEX, CSV or Excel. Exposure to SCADA, OSI PI and other historians is a plus.
Preferred Qualifications that Set You Apart:
Experience with project lifecycles from requirements to support transition.
Good communication, presentation and collaboration skills.
Attention to detail and exemplary organizational skills.
Oil & Gas experience.
Visio and Access experience, a plus.
Intermediate to Expert in MS office
Good balance of technical knowledge and eye for business to help the team capture, evaluate, analyze and deliver on business needs.
Experience with new product development and release cycles in a Professional Services/Technology Solutions environment a plus, as is experience with distributed and overseas teams.
Must willing to work on night shifts/rotation shift system