Sr. ServiceNow Architect

Do you enjoy working in a fast-paced, growth-oriented environment? Do you have a passion working with clients and cross-functional teams to support Enterprise Platform Development? If so, we are looking for you!

As a Sr. ServiceNow Architect, you will work with business, product and technology teams to help solution and architect high-priority enterprise initiatives that will make a significant impact in transforming the financial industry.

Platform Architect:

• Responsible for overall platform design
• Oversight of enterprise scale transformational initiatives
• Provides technical leadership to the platform and project teams
• Creates and maintains detailed architecture diagrams
• Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions
• Resolves technical escalations, including responding to defects and platform outages
• Participates in process and design workshops
• Assists in migrating configuration across instances
• Often the integration expert in the absence of a dedicated role
• Instance experience with cloning, release upgrades, patching, etc.

If you see yourself doing these activities, you probably have:

• A strong background in ITSM, ITOM, ITAM, CSM
• 8+ years of hands-on ServiceNow experience
• Prior experience as a ServiceNow Platform Architect
• Experience with CMDB
• Understanding of CSDM Framework.
• Experience with various Releases / versions and upgrade process.
• Understanding of REST /SOAP based integration
• Exceptional analytical aptitude, problem-solving skills, and attention to detail.
• Excellent communication, interpersonal, teamwork and collaboration skills
• Experience delivering highly complex projects in ServiceNow
• Comfortable leading and coordinating client calls and meetings, preparing status reports, presentations etc.
• ServiceNow CSA certified

Nice to have:

• ServiceNow Certified Implementation Specialist
• Hands-on experience CSM
• Can start immediately
• Support global teams from 1pm to 10pm IST