Senior Quality Assurance Manager - IT

• Develop a comprehensive strategy for quality assurance with specific and measurable goals.
  
• Ensure objectives align with industry standards and organizational needs.

Establishing Quality Assurance Best Practices:

• Champion best practices in QA to establish up-to-date policies and procedures.
  
• Provide shared resources to support engineering teams in implementing high-quality testing practices.

Collaboration with Cross-Functional Teams:

• Collaborate closely with development, product management, and customer support teams.
  
• Integrate quality processes seamlessly throughout the software development lifecycle.

Promotion of QA Automation:

• Drive the adoption of QA automation tools and technologies.
  
• Select, implement, and maintain testing frameworks and platforms.

Management of Global Test Environments:

• Own and manage global test environments in partnership with DevOps and engineering teams.
  
• Integrate QA automation into CI/CD pipelines and test automations.

Embedding QA Practices in Agile Ceremonies:

• Embed QA practices in Agile ceremonies and sprints.
  
• Elevate data quality and testing practices as part of acceptance criteria.

Monitoring and Analysis of Quality Metrics:

• Continuously monitor and analyze key quality metrics.
  
• Identify trends and areas for improvement.

Ensuring Adherence to Processes and Standards:

• Develop and oversee regular audits to ensure adherence to internal processes and industry standards.
  
• Ensure compliance with regulatory requirements.

Root Cause Analysis and Defect Resolution:

• Perform thorough root cause analysis for defects.
  
• Collaborate with relevant teams to implement effective corrective and preventive measures.

Staying Abreast of Industry Trends:

• Stay updated on industry best practices, emerging technologies, and relevant regulations.
  
• Enhance the QA function consistently based on new developments.

Stakeholder Communication:

• Maintain effective communication with stakeholders at all levels.
  
• Provide regular updates on quality initiatives and address any arising issues.

Leadership in Quality Assurance:

• Lead the Quality Assurance function globally.
  
• Foster a culture of high performance and positive engagement within the team.

Building High-Performing Teams:

• Build a high-performing team through open communication and collaboration.
  
• Support career development and empower managers to do the same for their team members.

Performance Management:

• Set goals, monitor performance, and support career development of direct reports.
  
• Ensure alignment with functional and organizational objectives.

Resource Planning and Utilization:

• Support resource planning and utilization with senior functional leaders.
  
• Ensure efficient allocation of resources to meet business needs.

Requirements