Operations Manager- sale, Business Development

The Operations Manager will be responsible for overseeing the financial performance and AVM -operational efficiency at Airport across India.

This role involves setting and achieving sales targets, managing inventory, optimizing visual merchandising, hiring and training staff, and ensuring the smooth operation of all retail outlets.

Key Responsibilities:

Profit and Loss Management:
Oversee and manage the P&L statements of all AVM Operations
Develop and implement strategies to maximize revenue and minimize costs.
Analyze financial reports and provide insights to improve financial performance.

Sales and Target Setting:
Establish sales targets for each store in alignment with company goals.
Monitor store performance against targets and implement corrective actions as needed.
Drive sales initiatives and promotional activities to boost store performance.

Inventory Management:
Ensure optimal inventory levels across all Machines to meet customer. demand while minimizing excess stock.
Implement effective inventory control procedures.
Coordinate with supply chain teams to ensure timely replenishment of stock.

Operational Efficiency:
Ensure smooth and efficient operations of all the machines.
Implement standard operating procedures (SOPs) and ensure compliance.
Conduct regular floor visits to assess operational effectiveness and identify areas for improvement.

Customer Experience:
Ensure high standards of customer service across all retail stores.
Address and resolve customer complaints and issues promptly.
Implement customer feedback mechanisms to continuously improve service quality.

Reporting and Analysis:
Prepare and present regular reports on store performance, sales trends, and operational issues.
Utilize data analytics to drive decision-making and strategic planning.
Provide insights and recommendations to senior management.

Qualifications:
Bachelors degree in Business Administration, Retail Management, or a related field. MBA preferred.
Minimum of 8-10 years of experience in retail operations management, preferably in a national or multi-regional role.
Proven track record in achieving sales targets and driving operational efficiency.
Excellent leadership and team management skills.
Strong analytical and problem-solving abilities.
Exceptional communication and interpersonal skills.
Willingness to travel extensively across India,