MUFG - Test Delivery Lead - Automation Testing (12-15 yrs)

Overview :

We are looking for an experienced Test Delivery Lead who is driven and passionate about Testing and Quality, who can lead a team of testers in the analysis, design, planning, preparation, and execution of testing across an enterprise scale application landscape. A strong background in super, insurance and financial systems will be highly advantageous.

Key Accountabilities and main responsibilities :

Strategic Focus :

- Manage and be accountable for a team, catering to portfolio of programs/projects to ensure successful delivery and taking business on the quality journey.

- Formulate an effective, practical but robust Test Strategy by coordinating with all relevant stakeholders considering a highly complex financial services environment.

- Assess any quality gaps and keep the stakeholders informed in timely manner and suggest solution to resolve any blockers.

- Identify areas of improvement and establish a continuous improvement process.

- Strategize and govern all quality aspects of technology delivery with a key outcome to reduce the cost of change and increase quality into production.

Operational Management :

- Manage the full end to end testing lifecycle of assigned projects in a multi-vendor and in distributed delivery environment.

- Define and deploy defect preventive process and measures in distributed delivery model across projects.

- Manage the defect management activities such as prioritization, defect triage meeting with business & technology, work with relevant stakeholders to agree on workaround for outstanding defects and defects resolutions.

- Facilitate the development, implementation, and adherence of testing department standards in partnership with other test team leadership.

- Setup and implement the required test metrics across functional and automation deliverables, covering end-to-end processes.

People Leadership :

- Support the project team in leveraging testing tools to improve team productivity and effectiveness (Test Management, Defect Management, and Test Automation, Performance Testing).

- Participate and guide the planning of SIT, UAT and other testing cycles across projects.

- Provide clear roles and responsibilities to testing team across programs and projects and ensure best practises, methods, templates, and tools are implemented as per MUFG guidelines.

- Coach and mentor team members to strengthen testing process related skill.

- Lead and motivate the team to deliver quality and encourage team to strive for continuous improvement of both functional and automation streams.

Governance & Risk :

- Review and sign-off of testing artefacts like Test Strategy, Test Plans, Test Evidence and Test Summary Reports.

- Liaise with project team members including Development teams, technical analyst, Solution Designers, Architects, PMs, and other internal and external stakeholders to mitigate project delivery risk.

- Review reports produced by the vendor, provide guidance, evolve process, and actively participate in resolving issues/roadblocks to testing progress.

- Governance of Quality Assurance across full spectrum of the SDLC including Unit, SIT, end-to-end, Regression, Business (UAT) and PVT.

- Support MUFG Group assurance programs that deliver effective risk management and compliance practices.

- The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes :

- Experience : Minimum 12+ years of experience in a testing role with 3+ years in managing an end-to-end module, for complex to medium E2E integrated financial platform.

- Strong end-to-end test management background within a fast-paced business and in complex IT application landscape.

- Experience in Test Management tools like ALM, Confluence, Zephyr etc.

- Working experience in an Agile scrum environment, expert in JIRA and Confluence or similar tools.

- Hands on experience in improving Testing & QA capabilities with a strong awareness of industry developments and best practice.

- Experience in building process, practices, and test team in distributed delivery model.

- Experience in Superannuation/Insurance/BFSI domain is highly desirable.

- Experience in API testing, Mobile app testing, Automation testing is highly desirable.

- Certification in Domain/Testing/Delivery methodology like ISTQB, Agile is highly desirable.

- Exposure in managing a multi-vendor engagement.

Personal Attributes :

- Demonstrate strong thought leadership, strategic thinking, and effective communication in driving and uplifting quality through all stages of the SDLC and within the Test practice.

- Strong commercial / business acumen.

- Excellent communicator and mentor.

- Experience of working on complex/challenging projects.

- Flexible, Self-motivated, team player able to self-organise and deliver on commitments.

- Share experience with other team members and contribute to the learning culture.

- Capable of managing high pressure and short timelines, with the willingness to be flexible