Business Analyst - Customer Support

Designation - Business Analyst (C.S)

Experience Level - 3 - 7years

Role & responsibilities

Business Analyst (C.S) will be responsible to handle day to day customer queries reported via different mode of communication 24*7 shift.

* Good Communication and Analytical skill
* Good Logical thinking
* Good Decision making
* Good at maintaining Customer relationship
* Investigation and diagnostic skills
* Acceptance of ownership
* Excellent customer service skills
* A proactive approach
* Ability to work under pressure and to tight deadlines
* Knowledge in requirement gathering

* Knowledge in logistic and shipping domain

Preferred candidate profile - Male

Contact Details :

Mobile: +91 7358177769
Email: indumathi.angamuthu@msc.com