5 Ztek Consulting Jobs
Account Analyst - Sales Support (3-5 yrs)
Ztek Consulting
posted 2mon ago
Fixed timing
Key skills for the job
About the Role:
- We are seeking a highly analytical and detail-oriented Account Analyst to join our team.
- As an Account Analyst, you will be responsible for providing valuable insights into customer accounts, identifying opportunities for growth, and supporting the sales team.
Key Responsibilities:
Account Analysis:
- Analyze customer account data to identify trends, patterns, and opportunities.
- Prepare detailed account reports and presentations.
- Track key performance indicators (KPIs) and monitor account health.
Customer Insights:
- Gather and analyze customer feedback to understand their needs and preferences.
- Identify opportunities for cross-selling and upselling.
- Provide recommendations for improving customer satisfaction and retention.
Sales Support:
- Collaborate with the sales team to provide account-specific insights.
- Assist in preparing proposals and presentations for clients.
- Support the sales team in closing deals and resolving customer issues.
Data Management:
- Maintain accurate and up-to-date customer account data.
- Develop and maintain data analysis tools and models.
Qualifications:
- Strong analytical and problem-solving skills.
- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team
Functional Areas: Accounting/Finance
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11-15 Yrs
Remote
3-4 Yrs
Bangalore / Bengaluru