Account Analyst - Sales Support (3-5 yrs)

About the Role:

- We are seeking a highly analytical and detail-oriented Account Analyst to join our team.

- As an Account Analyst, you will be responsible for providing valuable insights into customer accounts, identifying opportunities for growth, and supporting the sales team.

Key Responsibilities:

Account Analysis:

- Analyze customer account data to identify trends, patterns, and opportunities.

- Prepare detailed account reports and presentations.

- Track key performance indicators (KPIs) and monitor account health.

Customer Insights:

- Gather and analyze customer feedback to understand their needs and preferences.

- Identify opportunities for cross-selling and upselling.

- Provide recommendations for improving customer satisfaction and retention.

Sales Support:

- Collaborate with the sales team to provide account-specific insights.

- Assist in preparing proposals and presentations for clients.

- Support the sales team in closing deals and resolving customer issues.

Data Management:

- Maintain accurate and up-to-date customer account data.

- Develop and maintain data analysis tools and models.

Qualifications:

- Strong analytical and problem-solving skills.

- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).

- Excellent communication and interpersonal skills.

- Attention to detail and accuracy.

- Ability to work independently and as part of a team