18 Moveworks Jobs

Job Description :

As a key member of the Product Design Team, you will be responsible for delivering business-critical experiences to empower our Enterprise Stakeholders. Your work will enable companies to leverage the Moveworks AI Platform to support their employees in many creative ways. You are a seasoned designer who is constantly thinking about how experiences function and are perceived, as much as how they should look. You enjoy turning complex technical workflows and tasks into delightful, magical experiences. You understand the constraints of Machine Learning and know how to get the users back on track to happy paths. You have a habit of validating designs throughout your design ideation and iterations, and you always work backwards from the ideal visionary experience. You are also motivated by helping your fellow designers (especially those less experienced) by sharing your perspectives and feedback in design reviews and 1:1s.

This role will constantly challenge you to identify the biggest pain points for Enterprise Stakeholder pains. You will innovate product experiences with end user feedback, a process that includes user research, ideation, prototyping, iterations, presentations, testing, interviews, analysis, and much more. It is important to know all the tools, but also know when to use them and when to take shortcuts in context. This is a great opportunity to play an integral role at the fastest-growing AI startup in its space, if you are looking for a well-rounded UX role with both design and research.

Responsibilities :

- Work in a cross-functional team (e. g., Product Managers, Customer Success, Engineering, Analytics, Marketing) to inspire, define, and build delightful product experiences.

- Design product experiences of Moveworks Stakeholders that are primarily Web Experiences, with implications across product boundaries of other integrations (e. g., ITSM systems) and Employee Experiences on various Chat Clients (e. g., Slack, MS Teams).

- Drive effective design vision alignment and execution with the appropriate design artifacts at different stages of the design process (e. g., wireframes, prototypes, sketches, design docs).

- Conduct UX Research on projects that understand user motivations and pain points to inform design decisions that improve product value and adoption (e. g., user interviews, usability testing, journey mapping).

- Contribute to evolving design systems and processes to scale team efforts.

- Navigate through ambiguous situations and create clarity for other team members to move projects forward.

Requirements :

- A proven ability to imagine innovative experiences, also drive conversions of new and returning users through well throughout experiences across platforms, supported by a diverse portfolio.

- Successful track record of shipping impactful product experiences with close collaboration in fast-moving cross-functional teams (5-10 years of experience).

- Strong communication skills to convey proposed designs clearly and persuasively across different audiences.

- Proficiency with design tools like Figma.

- Ideally, with experience building Design Systems in the past.

- Some experience with enterprise B2B software, SaaS, AI, machine learning, or other complex technologies.

- Above all, insatiable curiosity and a growth mindset