Nokia Flowone

Key Duties & Responsibilities:

Core Expertise:

• Good telecom domain knowledge, especially familiarity with core Telecom GSM network elements like - HSS, MSC, IN, SMSC, IMS, Volte etc
• Deep understanding of Provisioning concepts Mobile Voice/Data Activation, Barring/UnBarring, Simswap, Roaming, Call Forwarding etc
• Should demonstrate good working experience in administering Nokia FlowOne version 9 or above.
• Should have thorough understanding of various Nokia FlowOne components like InstantLink, WFC, BST, Catalog, Lookup, NEMO, NEI, Extended API, SOAP API etc.
• Manage integrations (IBM MQ/Rest API) between FlowOne and northbound OSS/BSS systems like inventory management, order management, and CRM tools
• Good understanding of Network Elements HLR/HSS, IN/UCIP interface/commands
• Good skills in debugging & troubleshooting Flow One Nokia application issues from the logs
• Should have deployment experience on Nokia FlowOne platform across various components
• Should demonstrate experience working with Nokia Support to resolve Nokia FLowOne issues
• Should have experience dealing with multi-vendor network devices for seamless provisioning.

Technical Skills:

• Experience in Linux/Unix environments for system monitoring and script execution.
• Proficiency in scripting languages (e.g., Python, Shell, or Perl) for automation.
• Have hands-on experience of Oracle SQL for querying and managing data.

Operational Skills:

• Monitor the performance and availability of the FlowOne platform using built-in tools or external monitoring systems and meet operational KPIs
• Address alerts and incidents related to mediation platform performance and data errors.
• Resolve failed tasks and workflows in the service fulfillment process.
• Optimize system configurations to improve processing times for workflows and tasks.
• Collaborate with network teams and other stakeholders to address issues in upstream or downstream systems.
• Perform root cause analysis and implement permanent fixes for recurring issues.
• Generate regular reports on system performance, processed data, and error trends.
• Maintain up-to-date documentation of processes, workflows, configurations, and troubleshooting procedures.
• Use monitoring tools to track system health and data integrity.
• Strong troubleshooting skills with a focus on minimizing downtime and operational disruptions.
• Should be aware of ITSM processes
• Proficiency in Microsoft Office Suite, especially Excel