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BDM
Mobicule Technologies
posted 9d ago
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Job Description
Position Overview:
We are seeking a skilled & motivated Desktop Support Engineer to join our team. The ideal candidate will have a strong background in managing desktops, laptops, and other end-user devices, with expertise in both Ubuntu and Windows operating systems. The primary responsibility of this role is to ensure the smooth operation of our end-user computing environment by resolving technical issues related to hardware, software, connectivity, and application access.
Responsibilities:
- Provide technical support and troubleshooting for desktops, laptops, printers, and other end-user devices.
- Diagnose and resolve hardware and software issues on Ubuntu and Windows platforms.
- Respond to help desk tickets and provide timely resolution of technical problems.
- Install, configure, and maintain desktop operating systems and applications.
- Perform system upgrades, patches, and software installations as needed.
- Collaborate with other IT team members to identify and implement solutions for recurring issues.
- Educate end users on basic troubleshooting techniques and best practices for using IT resources.
- Document support activities, solutions, and procedures for knowledge sharing and future reference.
- Participate in IT projects and initiatives as assigned by the IT manager.
Requirements
Requirements
Requirements:
- Bachelordegree (preferred).
- Proven experience in desktop support or a similar IT role.
- Strong proficiency in troubleshooting hardware and software issues on Ubuntu and Windows platforms.
- Knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
- Familiarity with remote desktop support tools and techniques.
- Decent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
Employment Type: Full Time, Permanent
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What people at Mobicule Technologies are saying
Business Development Manager salary at Mobicule Technologies
reported by
1
employee
with 5
years exp.
₹14
L/yr - ₹17.9
L/yr
114%
more
than the average Business Development Manager Salary in India
View more details
What Mobicule Technologies employees are saying about work life
based on 83 employees
Strict timing
Monday to Friday
No travel
Day Shift
Mobicule Technologies Benefits
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