IT Assistant Trainee

MKH Hospitals is looking for IT Assistant Trainee to join our dynamic team and embark on a rewarding career journey.As an IT Assistant, you will play a crucial role in supporting the organization's IT infrastructure and ensuring the smooth operation of day-to-day IT activities. Your responsibilities will include providing technical assistance, troubleshooting issues, and assisting in the maintenance of IT systems.Responsibilities:User Support:Provide first-level technical support to end-users, addressing hardware and software issues promptly.Assist users with login, password resets, and basic IT troubleshooting.Hardware Maintenance:Assist in the installation, configuration, and maintenance of computer hardware, including desktops, laptops, printers, and other peripherals.Conduct routine checks to ensure hardware functionality.Software Support:Install, configure, and update software applications.Troubleshoot and resolve software-related issues reported by users.Network Assistance:Assist in the configuration and maintenance of local area networks (LANs).Troubleshoot basic network connectivity issues.Documentation:Maintain accurate records of IT equipment, software licenses, and user accounts.Document troubleshooting procedures and solutions for future reference.IT Security:Assist in implementing and maintaining IT security measures, including antivirus software and firewall configurations.Monitor for and report any security-related incidents.Procurement Support:Assist in the procurement of IT hardware and software.Coordinate with vendors for the timely delivery of IT equipment.Meeting Support:Provide technical support for meetings, including setting up audio-visual equipment and troubleshooting technical issues.