Senior Analyst- Service Delivery Manager

The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives.Develop and maintain models to support forecasting, budgeting, and other planning processes.Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics.Automate reporting processes to improve efficiency and accuracy.Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges.Provide insights on market trends, competitor analysis, and industry benchmarks.Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations.Evaluate the impact of proposed strategies on business outcomes.Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis.Collaborate with teams to implement changes and measure the impact.