Expected Scope of work (in case WP) / Responsibilities (in case of T&M): Understanding the requirements Design & Develop UI Wireframes (Image Assets) Develop Web-Services, Backend Systems Interfaces Application Development & Reports Manage Workflows Testing Document Version Controls Alerts End to End System Integration Testing Deployment L2 & L3 support on the applications using SMT P5 support process
Any activities related to: L1 support activities Installation and configuration of Application / Database servers Installation of any software and tools Installation and configuration of .NET framework in end user machines Application Server / Database server / Environment maintenance Application / Database server upgrade / migration Cloud hosting of applications Enhancement / development of applications in old versions of Microsoft software (e.gClassic ASP) and .NET framework which are no more supported by Microsoft. However, any minor changes feasible will be mutually agreed upon and taken up accordingly. Authentication security.