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32 Medtronic Jobs in Pune

Customer Service Rep III

6-8 years

Pune

1 vacancy

Customer Service Rep III

Medtronic

posted 21d ago

Job Description

A Day in the Life Our Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and Technologies that reduce the burden of living with diabetes.
This role will be responsible for reviewing the documents and verify them against the US Healthcare insurance policy prior to the products being shipped.
Responsibilities may include the following and other duties may be assigned:
  • Attend training sessions and develop self-capabilities on an ongoing basis.
  • Customer satisfaction to recognize timelines and qualities in published output.
  • Timely and high-quality completion of cases, according to established objectives
  • Support internal systems, methods, and procedures to maintain compliance.
  • Understanding of client KPI & CPI requirements
  • Ensures all records and documents maintained as per organizational requirements.
  • Leave management policy.
  • Importance of login hours and schedule adherence
  • Contribution in ideas of process improvement
Required Knowledge and Experience:
  • US Healthcare experience required.
  • Minimum 6-8 years of experience, relevant to the role, is required.
  • This role will require the employee to work in US shifts.



This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).


Employment Type: Full Time, Permanent

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What people at Medtronic are saying

What Medtronic employees are saying about work life

based on 538 employees
84%
75%
33%
93%
Flexible timing
Monday to Friday
Within country
Day Shift
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Medtronic Benefits

Health Insurance
Job Training
Work From Home
Soft Skill Training
Free Transport
Team Outings +6 more
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Medtronic Hyderabad / Secunderabad Office Location

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Hyderabad Office
G-1, Ground Floor, Shop No.8-2-248A, Maharishi House, Rd Number 3, VST Colony, Banjara Hills, Hyderabad, Telangana Hyderabad
500034

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