ServiceNow Developer

We are seeking a highly skilled and motivated individual to join our team as a ServiceNow Developer. In this role, you will be responsible for developing, configuring, and maintaining solutions within the ServiceNow platform to meet business needs. Additionally, you will play a key role in analyzing business requirements, designing solutions, and providing support to ensure the effective utilization of the platform.  

ServiceNow Development:  

- Design, develop, and implement solutions within the ServiceNow platform.  

- Customize ServiceNow applications to meet business requirements.  

- Develop and maintain integrations with other systems and applications.  

- Write clean, efficient, and maintainable code following best practices.  

Systems Analysis:  

- Work closely with business users to understand their needs and pain points.  

- Collaborate with stakeholders to gather and analyze business requirements.  

- Translate business requirements into technical specifications and solution designs.  

- Identify opportunities to improve processes and streamline workflows using ServiceNow.  

- Conduct impact analysis and risk assessment for proposed changes.  

Platform Support:  

- Provide ongoing support and maintenance for the ServiceNow platform.  

- Troubleshoot issues, investigate root causes, and implement solutions.  

- Monitor platform performance and ensure high availability and reliability.  

- Collaborate with cross-functional teams to resolve technical issues and implement enhancements.  

- Bachelor's d egree or higher in Computer Science.  

- Preferred experience in one or more of the following: JavaScript , REST APIs, C#, ServiceNow, git, Azure DevOps .  

- Proven experience as a ServiceNow Developer, Systems Analyst.  

- Strong proficiency in ServiceNow platform development, including Scripting, Workflows, UI Policies, and Integrations.  

- Experience with ServiceNow modules such as Incident Management, Change Management, and CMDB.  

- Solid understanding of ITIL processes and best practices.  

- Excellent analytical and problem-solving skills.  

- Excellent computer skills.  

- Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.  

- Ability to work independently and collaboratively in a fast-paced environment.  

- ServiceNow certification(s) preferred.