93 Medknow Publications Jobs

About the Role:
As a Sales Support Specialist, you will play a crucial role in aiding our sales team by managing key administrative tasks that drive our sales efforts. Youll handle essential functions that streamline order processing and customer quote management. Your contributions will support our sales representatives and channel partners in delivering excellent service to our clients.

Responsibilities:
Process sales orders accurately and efficiently.
Assist with creating and managing customer quotes.
Maintain and update sales information in our database.
Provide basic product training support as directed.
Prepare initial sales documents and agreements.
Ensure customer records are accurately maintained.
Assist with scheduling sales meetings and appointments.
Respond to basic customer inquiries via phone or email.
Support in generating and distributing sales performance reports.
Help with organizing sales events and promotions.

Skills:
Data Entry: Proficient in accurately entering data into sales systems.
Customer Service: Basic skills in responding to customer inquiries.
Time Management: Ability to manage time efficiently to support sales tasks.
Communication: Clear and effective verbal and written communication skills.
CRM Software: Basic knowledge of Customer Relationship Management tools.
Detail Orientation: Focus on ensuring accuracy in all tasks.
MS Office Suite: Basic proficiency in Microsoft Office applications.
Organizational Skills: Ability to keep tasks and documents well organized.
Requires basic knowledge of theories, principles and concepts within discipline
Applies general knowledge of business and industry gained through education or experience
Performs routine assignments and uses established policies and procedures to solve standard problems
Receives instruction, guidance and direction from more senior level team member
Impacts own work and has limited impact on work team
Communicates straightforward information