Global Process Manager (15-20 yrs)

Role Synopsis :

The Global Process Manager (GPM) is responsible for global I2P (Invoice to Pay) process across businesses, includes cross-functional interlinkages in transformation programs, where strategy-to-contract (S2C) and procure-to-pay (P2P), are one the functions undergoing improvement/transformation.

The Global Process Manager will :

- Accountable for P2P process management, throughout the design-to-deploy & predominantly sustain/BAU phases of global P2P processes

- Standardization across process, policy, technology and controls

- Mine innovative opportunities, leading to quantifiable improvements, and ensure the policy adoption is weaved into the process and technology designs.

This role will lead process standardization, Procurement policy ownership, to enable global transformation programs such as (S4/HANA migration) and/or Ariba deployment and/or no-PO-no-pay policy implementation.

What you will deliver:

Process standardization :

1) This role is effectively engaged on large transformation programs such as Quantum, drives the P2P process standardization field, starting with process discovery, process design, process governance and ongoing accountability for process performance.

2) Accountable for accurate, up-to-date, brilliant basic artefact (such as ARIS process maps) embedded with controls, policy interventions & industry leading standard methodologies.

3) Maintain & uphold global process standards, by reviewing process exceptions & minimizing process/policy/technology deviations

Drive measurable value :

1) Deliver efficiency - by improving processes, enhanced productivity and operational excellence resulting in capacity release.

2) Drive efficiency - share data-led insights & metric movement reports periodically with GPO, to be socialized with business VPs for improved policy adherence, decision-making and minimize business risks, (e.g., to improve contract value leakage, improve working capital, compliance and control)

3) Improved experience - through process simplification, policy led controls and technology driven innovative solutions.

Procurement policy :

1) P2P GPO community owns the global procurement policy which is followed by 1000+ people, across business and GBS.

2) This role requires robust policy specific decision-making abilities to address simple/complex deviations using process, technology, control lenses, innovatively & positively influence the transformation timelines & outcomes.

3) Accountable for policy enforcement & implementation of the 'no-PO-no-pay' policy supplemented by tangible metric movement

People management :

1) Displays the values, skills to navigate matrix organization challenges & ability to push towards the right decision for all teams

2) Partner engagement that includes working and influencing our VPs and business community

3) Accountable for producing outcomes of high-quality standards, by self and their team members

4) Responsible to share team's performance dashboard with GPO.