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Malbek Software

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3.0

based on 1 Review

2 Malbek Software Jobs

CLM Business Analyst

MALBEK SOFTWARE LLP

3.0

based on 1 Review

6-7 years

₹ 15.5 - 29L/yr (AmbitionBox estimate)

Remote

1 vacancy

CLM Business Analyst

Malbek Software

posted 3d ago

Job Role Insights

Key skills for the job

Analytical Chemistry Publishing Agile Coaching Product Support Business Process Management Software Implementation

+ 2 more

Job Description

Job Description: CLM Business Analyst

Summary of position: The Malbek Business Analyst is responsible for leading clients through the implementation process for the Malbek solution, configuring the system, performing data loads, and providing enablement and best practices. Also support clients post go-live with product support, enablement, adoption, and expansion of the solution. Analysts/PM engage with business stakeholders and users to understand and analyze business requirements and process, make best practice recommendations, and configure the solution to improve efficiencies and add value. They must articulate those recommendations with clarity with also balancing them against what s technologically feasible and financially and functionally reasonable.

Duties & Responsibilities:

This position will mainly be responsible for following:

Determine path to meet client objectives by gathering and evaluating business requirements; demonstrate recommended solutions and articulate how specific use cases are met

Construct project and configuration plan; configure system to meet requirements, advise clients on future business process state

Recommend controls and process change by identifying current pain points; advising on improved procedures within the solution

Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget

Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

Configure the Malbek solution using best practices and our methodology to meet client objectives ; collaborate with internal team members to ensure the highest level of client success

Work closely with clients to validate configurations, import data, configure integrations and provide overall support for implementing the solution

Collaborate with other team members to bring support tickets to resolution where Analyst support is needed

Collaborate with internal stakeholders to ensure obstacles to success are known and resolved to ensure projects are delivered on time and on budget

Facilitate end user training

Assist with creating or maintaining support articles, knowledge base, FAQs

Participate in product testing and other internal activities to ensure we are always delivering the best product and service to our clients

Provide insight into Product and Engineering team on common client use cases and areas of improvement in the solution to drive efficiency in implementation processes and client solution adoption