Telecaller

Outbound Calling: Make outbound calls to potential and existing customers to promote products or services. Engage in conversations to understand customer needs and offer solutions accordingly. Generate leads and set appointments for the sales team, if applicable. Inbound Calls Handling: Answer incoming calls from customers, providing information about products, services, and promotions. Address customer queries, resolve concerns, and provide assistance in a professional manner. Maintain detailed records of customer interactions and update the CRM system accordingly.