Lumel - Growth Specialist - Small & Medium Business (2-4 yrs)

Small & Medium Business (SMB) Growth Specialist - Work from office role (Chennai)

Role Overview:

As an SMB Growth Specialist, you will identify, acquire, and nurture relationships with small and medium-sized business clients. Your goal will be to understand their needs, provide tailored solutions, and contribute to the growth of the company.

Key Responsibilities:

- Initiate contact through emails with inbound leads from small and medium businesses.

- Qualify leads and maintain a robust sales pipeline.

- Conduct needs assessments to understand client requirements and propose customized solutions.

- Serve as the primary point of contact for SMB clients, ensuring satisfaction and addressing concerns promptly.

- Maintain accurate records of sales activities and customer interactions in CRM tools.

- Provide regular updates and forecasts for sales leadership.

- Ensure trials and subscriptions are created and processed.

Key Qualifications:

-Bachelor's or Master's degree in Business, Marketing, or a related field (preferred).

- 2+ years of experience in sales, preferably in the SMB sector.

- Strong interpersonal and communication skills.

- Proven problem-solving abilities and common sense in decision-making.

- Ability to learn quickly and adapt to new tools and processes.

- Proficiency in using data analysis tools and CRM systems (preferred but not mandatory).

- Detail-oriented with excellent organizational skills.