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LivePerson

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1.0

based on 2 Reviews

16 LivePerson Jobs

Principal Technical Product Manager

LivePerson

1.0

based on 2 Reviews

10-15 years

Hyderabad / Secunderabad

1 vacancy

Principal Technical Product Manager

LivePerson

posted 1mon ago

Job Role Insights

Key skills for the job

Computer Science Talent Acquisition Engineering Design Product Management Market Research Market Analysis

+ 4 more

Job Description

Product Strategy: Develop and articulate a clear product vision and strategy for brand experiences in Conversational AI, aligned with the companys overall goals and market trends.
Feature Prioritization: Define, review feature requests, and prioritize product features and enhancements based on customer feedback, market research, competitive analysis, and business objectives.
Roadmap Planning: Create and maintain a detailed product roadmap, outlining key milestones, dependencies, and timelines for delivering new features and capabilities.
Cross-Functional Collaboration: Collaborate closely with Engineering, Design, Sales, Marketing, and Customer Success teams to ensure alignment and effective execution of the product roadmap.
Responsible for creating and consolidating program timelines, ensuring each vertical team understands the overall project objectives and timeline and how their deliverables impact the overall program, and communicating overall progress with external stakeholders, including leadership leaders from enterprise customers
Champion a user-centric approach to product development, working closely with Design teams to create intuitive and engaging user experiences that delight customers.
Market Analysis: Conduct ongoing market research and analysis to identify emerging trends, customer needs, and competitive threats. Use insights to inform product strategy and decision-making.
Customer Engagement: Engage directly with customers to gather feedback, validate ideas, understand pain points, and translate insights into actionable product improvements.
Go-to-Market Strategy: Collaborate with Marketing and Sales teams to develop and enhance go-to-market strategies, messaging, and collateral to drive product adoption and revenue growth.
Performance Tracking: Define key performance indicators (KPIs) and metrics to measure the success and impact of product initiatives and use data to iterate and optimize product performance.
Thought Leadership: Stay informed about industry trends, best practices, and emerging technologies in Conversational AI and brand experiences, and share knowledge and insights with the broader team.

Requirements:

Bachelors degree in Computer Science, Engineering, Business, or a related field (MBA preferred).
10+ years of experience in product management, with a track record of successfully launching and managing SaaS products or platforms.
Preferred but not required experiences building customer engagement platform and products in digital messaging space
Proven ability to develop and execute product strategy, prioritize features, and drive product roadmap planning in a fast-paced, agile environment.
Strong analytical skills, with the ability to gather and interpret data, identify trends, and make data-driven decisions.
Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams as well as leading meeting with leadership audience from customer side
Experience working with enterprise customers and a strong customer focus, with the ability to empathize with customer needs and pain points.
Passion for innovation, creativity, and solving complex problems to deliver impactful solutions

Employment Type: Full Time, Permanent

Read full job description

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