Public Relations Officer

Role & responsibilities

• Should be able to explain the Hospitals/Doctors service, care and treatments to potential patients. Co-ordinate between patient and doctor in scheduling appointments. Follow up with patients for appointment scheduling patients records, details over mail and telephone.
• Co-ordinate between the patient and doctor, hospital for treatment plan, diagnostic checkups.
• Co-ordinate with Travel agent for International Patient Facilitation
• Ability to work in a team environment, Should be good with handling people and making avail care and treatment at the hospital or doctor.
• Maintaining & Updating patient details and follow up with them.
• Should have a basic understanding of systems and processes that are to be followed in a healthcare facility.
• To ensure excellent care and service to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal, feedback, to ensure all appointments in time, preoperative and postoperative follow.