Were looking for aproactive and empathetic Partner Support intern to be the first point ofcontact for our clients. You will handle email, chat, and escalation support,ensuring smooth communication and effective issue resolution. Your role isvital in delivering a seamless experience to our clients and maintaining strongrelationships.
Requirements
Key Responsibilities:
Be the primary point of contact for client inquiries, providing timelyand effective solutions.
Manage email, chat, and escalations with professionalism and empathy.
Build and maintain strong client relationships, understanding their needsand challenges.
Become a product expert by quickly learning vFulfill\u2019s tools andsolutions and handling all technical queries with confidence.
Collaborate with internal teams to address client feedback and drivecontinuous improvement.
Monitor client engagement toidentify opportunities for enhanced value and support.
Qualifications & Skills:
Education: Bachelors degree in any field.
Skills:
Excellent communication and interpersonal abilities.
Problem-solving skills with a proactive mindset.
Ability to manage multiple tasksindependently while maintaining a client-first approach.